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Terms of Service

Welcome to Balang!

These Terms of Service outline the rules and regulations for the use of Balang's website, located at https://www.balangapp.com.

By accessing this website, we assume you accept these terms and conditions. Do not continue to use Balang if you do not agree to all of the terms and conditions stated on this page.

1. Definitions

  • "Client", "You", and "Your" refer to the person accessing this website and accepting the terms and conditions.
  • "Company", "We", "Our", and "Us" refer to the owners and operators of Balang.
  • "Service" refers to the online language learning platform, including IELTS mock writing tests, feedback, and practice for other language skills.
  • "Subscription" refers to a paid membership that grants access to premium features.

2. Membership and Accounts Your Balang membership will continue until terminated. To use Balang’s services, you must have internet access and provide a valid payment method. You agree to provide accurate and up-to-date account information.

You are responsible for maintaining the confidentiality of your account credentials. If you suspect unauthorized use of your account, you must notify us immediately.

We reserve the right to suspend or terminate accounts that violate these Terms of Service.

3. Fees and Payments

  • Balang offers free and paid services. By purchasing a subscription, you agree to pay all fees associated with the service.
  • Payments are processed via third-party providers. We accept Visa, MasterCard, PayPal, and other payment methods as listed on our website.
  • Subscription fees are billed on a recurring basis. By subscribing, you authorize us to charge your payment method automatically.
  • Prices and subscription plans are subject to change. If a price change occurs, we will notify you before the next billing cycle.
  • Sales tax may be applied as required by law.

4. Cancellations and Refunds

  • You may cancel your subscription at any time through your account settings. The cancellation will take effect at the end of the current billing period.
  • Refund requests are subject to our Refund Policy.
  • If we suspend or terminate your account due to a violation of these terms, you will not be eligible for a refund.

5. Use of the Service By using Balang, you agree that:

  • You will not misuse or attempt to interfere with the website’s functionality.
  • You will not use automated tools to extract data from the site.
  • You will not submit content that is illegal, harmful, or violates intellectual property rights.
  • You retain ownership of content you submit (such as essays), but grant us a non-exclusive license to use it to improve our services.
  • We reserve the right to remove any content that violates these terms.

6. Intellectual Property All intellectual property rights related to Balang’s website, content, and services remain with the Company. You may not copy, redistribute, or modify our content without permission.

User-submitted essays and other content remain the property of their respective authors, but by submitting content to Balang, you grant us permission to analyze, process, and improve our services.

7. Termination We reserve the right to suspend or terminate your access to Balang if you violate these terms, engage in fraudulent activity, or misuse our services. We may also discontinue our service at any time, with prior notice to users where possible.

8. Limitation of Liability To the fullest extent permitted by law:

  • Balang is provided "as is" without warranties of any kind.
  • We are not responsible for any inaccuracies in feedback generated by our automated systems.
  • We shall not be liable for any indirect, incidental, or consequential damages arising from your use of our services.

9. Privacy Your use of Balang is also governed by our Privacy Notice, which explains how we collect, store, and process your personal information.

10. Changes to These Terms We may update these Terms of Service from time to time. The latest version will always be available on our website. Continued use of Balang after any modifications indicates your acceptance of the new terms.

11. Contact Us. If you have any questions about these Terms of Service, please contact us at this email.